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The following standard Policies & Procedures apply to any training course or service that is offered by Saferight. To view the detailed information, please read our Terms & Conditions or Student Information.
Clause 5.1
Prior to enrolment or the commencement of training and assessment, whichever comes first, the RTO provides advice to the prospective learner about the training product appropriate to meeting the learner’s needs, taking into account the individual’s existing skills and competencies.
Clause 5.2
Prior to enrolment or the commencement of training and assessment, whichever comes first, the RTO provides, in print or through referral to an electronic copy, current and accurate information that enables the learner to make informed decisions about undertaking training with the RTO and at a minimum includes the following content:
Clause 5.3
Where the RTO collects fees from the individual learner, either directly or through a third party, the RTO provides or directs the learner to information prior to enrolment or the commencement of training and assessment, whichever comes first, specifying:
For information about complaints and its processes, view Saferight’s Complaints Policy
For information about appeals and its processes, view Saferight’s Appeals Policy
For information about privacy, view Saferight’s Privacy Policy
For information about this, view our Business Closure Policy here.